1. ABOUT THIS PRIVACY POLICY
This Privacy Policy explains how Uttama Global Limited, operating under the brand Uttama Yoga Academy (“Uttama”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal information when you visit our website, contact us, apply for or participate in our programs, book a consultation, make a payment, or otherwise interact with us.

Company details:
Uttama Global Limited
Business Registration Number: 80075754
Registered in Hong Kong on 27 March 2026

Registered Office:
Room 2013, 20/F., Perfect Industrial Building
31 Tai Yau Street
San Po Kong
Hong Kong

Website: uttama.yoga

Privacy and general enquiries: care@uttama.yoga

Uttama Global Limited is the data user and, where applicable, the data controller responsible for the personal information described in this Privacy Policy.

2. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect the following categories of information.

2.1 Identification and Contact Information
This may include:
• full name;
• email address;
• telephone number;
• WhatsApp or other messaging contact information;
• country of residence;
• nationality where relevant to participation or travel arrangements.

2.2 Application and Enrollment Information
When you apply for a Yoga Teacher Training or another Uttama program, we may collect:
• information provided in your application form;
• yoga experience and training background;
• your reasons and goals for joining the program;
• preferred program dates;
• preferred accommodation category;
• dietary preferences or requirements;
• information provided during consultations or one-to-one calls;
• communications between you and our admissions or support team.

2.3 Health and Safety Information
You may voluntarily provide information about injuries, medical conditions, pregnancy, allergies, dietary restrictions, or other health-related circumstances where this information is relevant to your safe participation in a program.
We collect and use such information only when reasonably necessary for participant safety, program administration, accommodation of relevant needs, or where otherwise permitted by applicable law.
Where applicable law requires explicit consent for processing health-related information, we will request that consent.

2.4 Payment and Transaction Information
We may collect:
• payment status;
• amount paid;
• transaction reference;
• payment date;
• selected program and accommodation category;
• billing-related information necessary for administering the transaction.

Payments may be processed by third-party payment providers.
Uttama does not normally store complete credit or debit card details where those details are processed directly by an authorised third-party payment provider.

2.5 Website and Technical Information
When you use our website, we or our service providers may automatically collect information such as:
• IP address;
• browser and device type;
• operating system;
• pages visited;
• approximate location derived from IP address;
• referral source;
• interaction with website features;
• cookie identifiers;
• analytics and advertising information.

3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• directly from you when you complete a form;
• when you apply for or enroll in a program;
• when you book a consultation or call;
• when you contact us by email, WhatsApp, social media, or another communication channel;
• when you make a payment;
• during your participation in a program;
• automatically through our website and related technologies;
• from service providers acting on our behalf where permitted by law.

4. WHY WE USE PERSONAL INFORMATION
We may use your personal information for the following purposes.

4.1 Applications and Enrollment
To review and process applications, communicate with applicants, arrange consultations, confirm enrollment, manage accommodation choices, administer payments and balances, and provide information about upcoming programs.

4.2 Program Administration
To organize and deliver Yoga Teacher Training programs, communicate schedules and operational information, manage accommodation and meals, maintain attendance and assessment records, administer certification requirements, and respond to participant questions and requests.

4.3 Health and Safety
To understand relevant health conditions or restrictions voluntarily disclosed by participants, assist teachers in providing appropriate modifications where reasonably possible, respond to health or safety incidents, and protect participants, teachers, staff, and other persons.

4.4 Customer Service
To answer enquiries, manage complaints, process cancellation, refund, or transfer requests, and provide administrative and post-program support.

4.5 Payments and Accounting
To process or confirm transactions, maintain accounting and financial records, prevent fraud, and comply with tax, accounting, banking, and other legal requirements.

4.6 Website Operation and Analytics
To operate and maintain our website, understand how visitors use the website, improve website performance and user experience, and measure the effectiveness of advertising and marketing campaigns.

4.7 Marketing
Where permitted by applicable law and, where required, with your consent, we may use your contact information to send information about Uttama Yoga Teacher Training programs, retreats, workshops, educational programs, future Uttama events, relevant offers, and program updates.

You may withdraw your marketing consent or opt out of marketing communications at any time by using an unsubscribe option where provided or by contacting care@uttama.yoga.

Withdrawing marketing consent does not affect operational communications relating to a program for which you have applied or enrolled.

5. LEGAL GROUNDS FOR PROCESSING WHERE GDPR APPLIES
Where the General Data Protection Regulation (“GDPR”) or substantially similar data protection legislation applies, we rely on one or more of the following legal grounds:

Performance of a Contract — where processing is necessary to process your application, enrollment, payment, accommodation, participation, or other services requested by you.

Legitimate Interests — where processing is reasonably necessary for our legitimate business interests, including operating and improving our services, responding to enquiries, maintaining security, preventing fraud, administering our programs, and understanding the effectiveness of our website and services. We consider these interests against your privacy rights before relying on this basis.

Consent — where you have given us permission, including where consent is required for certain marketing communications, non-essential cookies or advertising technologies, certain health-related information, or photographs and videos where separate consent is required. You may withdraw consent at any time.

Legal Obligations — where processing is necessary for compliance with accounting, tax, regulatory, law-enforcement, corporate, or other legal obligations.

6. DIRECT MARKETING
We do not intend to use your personal information for direct marketing where applicable law requires consent unless we have first obtained the required consent or indication of no objection.

Where required, we will identify the categories of personal information intended to be used and the types of services being promoted.

You may ask us at any time to stop using your personal information for direct marketing. There is no charge for making an opt-out request.

7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, analytics technologies, and similar tools.
These technologies may be used to operate essential website functionality, remember preferences, measure website traffic, understand visitor behaviour, improve website performance, measure advertising performance, and deliver or optimise advertising where permitted.

Where required by applicable law, non-essential cookies and similar technologies will only be activated after you provide the required consent.

You may manage cookies through the cookie controls provided on our website or through your browser settings. Disabling certain cookies may affect some website functions.

8. WHEN WE SHARE PERSONAL INFORMATION
We may share personal information only where reasonably necessary with service providers and other parties such as:
• customer relationship management providers;
• website hosting and technology providers;
• email and communication platforms;
• WhatsApp or other messaging providers;
• payment processors and financial institutions;
• accounting and professional advisers;
• analytics providers;
• advertising platforms where legally permitted;
• instructors, administrators, and operational team members who need the information to deliver the program;
• accommodation, meal, transportation, or other operational providers where necessary for the program;
• government authorities, regulators, courts, or law-enforcement bodies where legally required.

Service providers are expected to process information only for legitimate purposes associated with the services they provide to us and to implement appropriate safeguards.

We do not sell personal information as an ordinary part of our business.

9. INTERNATIONAL DATA TRANSFERS
Uttama Global Limited is registered in Hong Kong and operates international programs, including programs in Indonesia.

Our participants, teachers, staff, technology providers, and service providers may be located in different countries. As a result, personal information may be processed or stored outside the country where it was originally collected.

Where required by applicable data protection law, we take appropriate steps designed to protect personal information transferred internationally, including contractual safeguards or other lawful transfer mechanisms.

Where GDPR applies, transfers of personal data outside the European Economic Area will be handled using an applicable lawful transfer mechanism where required.

10. DATA RETENTION
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, administering your application and participation, maintaining academic, attendance, or certification records where appropriate, accounting and financial obligations, resolving disputes, enforcing agreements, and complying with applicable law.

Retention periods may vary depending on the nature of the information.
Information that is no longer reasonably required will be deleted, anonymised, or otherwise securely disposed of, subject to applicable legal retention requirements.

11. DATA SECURITY
We take reasonable and practicable organisational and technical measures designed to protect personal information against unauthorised access, accidental access, unlawful processing, loss, alteration, disclosure, and destruction.

Access to personal information is limited to persons who reasonably need it for their role.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. YOUR PRIVACY RIGHTS
Depending on where you live and the laws applicable to your personal information, you may have the right to:
• ask whether we hold personal information about you;
• request access to your personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• request restriction of processing;
• object to certain processing;
• withdraw consent;
• opt out of direct marketing;
• request portability of certain information;
• lodge a complaint with an appropriate data protection authority.

Some rights may be subject to legal exceptions.

Hong Kong
Under Hong Kong's Personal Data (Privacy) Ordinance, individuals may request access to and correction of personal data held about them, subject to applicable legal requirements and exceptions.

European Economic Area
Where GDPR applies, you may exercise the rights provided by GDPR, subject to applicable conditions and exemptions.

To exercise your privacy rights, contact care@uttama.yoga. We may need to verify your identity before fulfilling certain requests.

13. CHILDREN
Our Yoga Teacher Training programs are primarily intended for adults.
We do not knowingly collect personal information from children where parental or guardian consent would be required by applicable law without obtaining the required authorisation.

14. PHOTOGRAPHY AND VIDEO
Photography or video recording may occur during Uttama programs.

Where images or recordings are intended to be used for promotional or marketing purposes and applicable law requires consent, we will obtain appropriate permission.

Participation in a training program does not automatically require a participant to consent to the commercial use of their image where applicable law provides otherwise.

Participants should notify us if they have questions or concerns regarding photography or recording.

15. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, booking platforms, social media platforms, payment services, or other external services.

Those organisations operate under their own privacy policies. Uttama is not responsible for the privacy practices of independent third parties.

16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

The latest version will be published on uttama.yoga with an updated effective date. Material changes may also be communicated through other appropriate channels.

17. CONTACT US
Questions, requests, or complaints relating to privacy may be sent to:
Uttama Global Limited
Room 2013, 20/F., Perfect Industrial Building
31 Tai Yau Street
San Po Kong
Hong Kong
Email: care@uttama.yoga
Website: uttama.yoga